Terms of service
Orders
Items listed on our site are available for purchase either online, telephone or email. It may be the situation that not all items are available and in stock for immediate dispatch. Any items not available for dispatch will be placed on backorder and sent when available.
All orders are treated on a performance basis ie payment must be received in advance of dispatch.We will send you an invoice upon receipt of your order, this invoice will include delivery fees. Should you wish to collect your order then this can be arranged.
The minimum opening order is $1000 for wholesale and trade orders (not including freight & GST) No order will be considered accepted by us until confirmed and processed by us and delivery or collection arranged. If we unable to fulfil your order, we will attempt to notify you using the telephone number or email provided on your order form.
Wholesale clients must have a store front and have an ABN number.
Trade clients receive a discount code and must be approved prior to purchase.
Prices
All prices on the website are in Australian currency. All prices were current at the time of publication on the website, however errors and omissions can occur so we reserve the right to make changes if and when necessary. If the price of goods ordered is higher than that quoted on the website, we will advise you and if you do not wish to proceed with the order you can cancel at any time prior to dispatch.
Faulty or Damaged Goods
If goods have been damaged in transit we will provide replacements, offer a discount or provide a refund. You must email or text us photographs within 7 days of receipt. If you have arranged your own freight carrier we will not be liable for any damage in transit. If your goods have a manufacturers fault, you must also notify us within 7 days - again please provide photograph via email.
If incorrect goods have been delivered to you pleased notify us within 7 days and we will arrange for the collection of the incorrect goods and replacement with the ordered goods, or alternate action to satisfy you.
Colours of products shown may vary from the actual colour of the item you purchase. This is due to variance in colours used by computer monitors and we cannot offer a refund due to colour variation.